Cookies & Privacy Policy

What we do with your information

Who we are

BarreConcept is a company limited by shares. This a summary of what we, together with the other companies in the group, do with your data in order to run our business and provide our customers with our services and products.

We aim to be clear when we collect your data and not do anything with it that you wouldn’t reasonably expect. Developing a better understanding of our customers and those that support us allows us to use the data that we gather to make better decisions about how we do things.

This privacy policy helps us to share with you how we use your data and how you can hold us to account for that.

What information we collect?

We collect and process a variety of personal information such as name, contact information, date of birth, health, fit and proper check, information about education and employment history, bank/financial information.

If we take payment from you via payment card we will maintain a transaction history but not your payment card number.

Most of the information we collect will have been provided by you or created through use of our services. We collect this information from you through our websites, our portals and from other services such as training courses.

We keep a record of communications with you electronically or otherwise and may track whether emails are received or opened by you to ensure you receive the most up to date, relevant information. See our Cookie notice on our website for more details.

How do we use your data?

We (as a group) use your information mainly to provide you with products and services, to understand our customer needs and improve the products and services we offer, and for the day to day running of the business. We also use it to comply with the laws and regulations that apply to us and to protect the business, our customers and employees.

We use profiling and segmentation to ensure communications are relevant and timely, and to provide an ever evolving experience to our customers and the community. When building a profile we may analyse geographic, demographic and other information relating to you in order to better understand your interest and preferences.

Your rights

Unless you ask us not to, we will tell you about products and services we offer and about opportunities to support us. Occasionally, this may include information about partner organisations.

We keep your data for the minimum period required by law or our regulators. This is usually no longer than seven years. After this time, where appropriate, we will destroy/delete your data unless the relationship is still ongoing.

You have a number of legal rights with regard to your data. These include the right to request a copy of the data held by us, to request that mistakes and inaccuracies are corrected and to request that we stop processing some or all of your personal data for some or all reasons.

If you ask us to stop using your data for marketing purposes, we may still contact you for reasons relating to a product or service you have signed up to.

If your request requires all data to be removed, this could result in an end to the relationship and services provided by us.

If you would like more information on these rights or on how to do any of the above, please contact us as detailed below. We hope any issue can be resolved by contacting us but if not, you have the right to complain to the Information Commissioner’s Office.

How we ensure the safety of your data

Your data will be held on our business systems. Where possible we do not keep more than one record for each customer. All of your data is held securely, with strict access controlled in the UK.

We may need to disclose your details if required to the police, regulatory bodies, specialist advisors or legal advisors.

Sensitive information is deleted when no longer needed and access is restricted to those who need to use it.

Sharing information

We will not share any of your information with any other third parties without your agreement unless required in order to fulfil our contract with you, required by our regulators or allowed by law.

Contact us

If you have any questions you can:

Email us on: emma@barreconcept.co.uk

Or write to us at:

MyBody Studios, 2-5 St. Bedes, Station Road, East Boldon, Tyne & Wear, NE36 0LE

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Whether it’s a one off session or a mentoring programme, Emma gives advice and guidance on a range of topics from: Accreditation; Quality Assurance; Franchising; Business Development; Licensing; General Coaching and much more. Try before you buy and book a free 20 minute chat to discuss your options.

Book your free 20 minute consultation

What Do Others Think?

"The videos are brilliantly demonstrated and I've gained so much knowledge”

"Just wanted to let you know how much I've enjoyed the Pilates Mat course. The videos are brilliantly demonstrated and I've gained so much knowledge about teaching from you. I'm a sports massage therapist so teaching is not a skill I've needed to develop and I've been a bit apprehensive about it, but your style of teaching has been a huge encouragement. "

Ms G Wyeth

"When I have a doubt she promptly answer to my question"

"Emma Newham is someone who truly enjoys and has a passion for sharing her Pilates knowledge. She has professionality, enthusiasm and care for your well being and also for your preparation as teacher. She is my BarreConcept teacher and she is so friendly and helpful even if long distance take us apart as I'm from Rome, Italy. When I have a doubt she promptly answer to my question. She is my best teacher."

Ms C Ciolli

"This is an excellent, very comprehensive course."

"I am thoroughly delighted with Emma and the course. It’s a very good way to learn barre. Emma clearly knows her stuff. I like the design of the website and the structure of the learning tool. This is an excellent, very comprehensive course. I have recommended this course to a couple of my instructor friends. I believe this has to be the best online course I’ve seen. "

Ms D Ferguson

“Thank you for such clear and detailed instructions and videos”

"I am currently working through your Mat Pilates course and I just wanted to say thank you for such clear and detailed instructions and videos. I did a Pilates course a long time ago but never did my exam, but incorporate elements of Pilates exercises in other fitness classes I teach. The course has been a great refresher and also introduction to new exercises and explanations of why the exercises are done. "

Ms C Patterson

"Her dedication, knowledge and ability is second to none"

"Emma is a brilliant, articulate, passionate teacher who really cares about the people she teaches. Her dedication, knowledge and ability is second to none. The course I did with Emma was fun, exciting and full of new ways to teach which benefitted me greatly"

Ms C Smith

"I have loved the course from start to finish. "

"The help and support from you throughout has been invaluable and I’m really looking forward to starting my own classes."

Ms D Lewis

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